Privacy Policy

Introduction

AI Code Support ("the service") operates this website. This Privacy Policy explains what information is collected, how it is used, and the rights available regarding that information.

Information We Collect

Information you provide directly

• Name and email address when you submit a contact or intake form
• Company name, project description, and any code or files you share with us
• Payment information processed securely through our third-party payment processor

Information collected automatically

• IP address, browser type, and operating system
• Pages visited, time spent on pages, and referring URLs
• Cookies and similar tracking technologies (see Section 6)

How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and deliver our code audit services
• Send project updates, invoices, and service-related communications
• Improve our website and understand how visitors use it
• Comply with legal obligations and protect against fraudulent activity

We do not sell, rent, or trade your personal information to third parties.

Sharing of Information

We may share your information only in the following limited circumstances:

• Service providers: Trusted vendors who help us operate (e.g., email delivery, payment processing, analytics) under strict confidentiality obligations.
• Legal requirements: When required by law, court order, or to protect the rights and safety of AI Code Support or the public.
• Business transfers: In connection with a merger, acquisition, or sale of assets, with prior notice to you.

Data Retention

We retain your personal data only as long as necessary to fulfill the purposes outlined in this policy, or as required by applicable law. Contact form submissions are retained for up to 24 months. Project files shared for code review are deleted within 90 days of project completion unless otherwise agreed in writing.

Cookies

We use essential cookies to ensure the website functions correctly, and optional analytics cookies (e.g., Google Analytics) to understand site traffic. You can disable non-essential cookies via your browser settings at any time without affecting your ability to use the site.

Your Rights

Depending on your location, you may have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate information
• Request deletion of your data ("right to be forgotten")
• Object to or restrict certain processing activities
• Lodge a complaint with your local data protection authority

To exercise any of these rights, contact us at contact@ai-code-support.com.

Security

We implement industry-standard technical and organizational measures to protect your information against unauthorized access, alteration, or disclosure. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us and we will delete it promptly.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the new policy on this page with an updated date. Your continued use of our services after any changes constitutes acceptance of the revised policy.